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Sales completed online at www.changeworx.com by a credit card (Visa or Mastercard) are encrypted and processed through our secure online shopping cart. Changeworx.com holds a SSL certificate, and also accepts payment via PayPal directly on our site. After completing your purchase, you should receive a confirmation that serves as a receipt. Please use our Contact Changeworx form if you require further documentation.
By ordering from this website, you agree to use or screen the film in accordance with various policies listed on this website.
We aim to ship orders within one week of receiving your order, or within one week of receiving payment, whichever is later. For shipments outside of the United States, additional fees apply. No refunds are issued for a delay in mailing or receiving products.
If expedited, guaranteed, or tracked shipping is required, we will also aim to meet all customer and client needs wherever possible, for related fees. If you require expedited order processing and shipping, please make a note on your order. Please feel free to follow up directly with Jonathan at jgl (at) changeworx.com if you have any questions or requests.
We do not issue refunds, but will replace any defective products, which are returned to Changeworx within one month of receipt by a customer or client. If you have received a defective product, please write to Jonathan directly at jgl (at) changeworx.com. If a product is lost or broken after one month, the same institution will be allowed to re-purchase at 50% of the list price, plus shipping & handling.
Yes! If buying online is not possible for your organization, or if it’s preferable to purchase another way, Changeworx is happy to accommodate your needs. Please complete our Contact Changeworx form to ask questions or explain your needs. If you wish to buy via a Purchase Order, please provide your PO number and contact information for someone specific in your accounting department (or in the appropriate office).
In rare circumstances, we may offer discounts to organizations that can’t afford to buy a film. In most cases, we will discuss other potential options such as a single-screening fee or rental. We can also occasionally offer additional benefits in some cases, such as a Q&A with a filmmaker via Skype, that may make it easier for your organization to allocate funds for a DVD purchase at the list price. Please complete our Contact Changeworx form to ask questions or explain your needs.
Changeworx is not currently able to offer streaming rights directly, but some of our films are available from other providers. We may also be able to offer other options to meet your needs. Please complete our Contact Changeworx form to ask questions or explain your needs.
These Website Terms and Conditions (the “Terms”) govern the use of this website, all pages of this website, and other websites Changeworx operates (collectively, the “Website”). This Terms carry full force and effect for your use of this Website, and by using this Website your acceptance of them is understood.
For all content on this Website, as a general rule all rights are reserved. That said, still photographic images only for individual films that are listed specifically as “downloads” for press use may be used by press or supporters to promote our work, with credit given to Changeworx (or the appropriate licensor as indicated) and linking to this Website, upon notifying Changeworx of such use. By using this website, you are otherwise restricted from publishing any content included on the Website, such as writing, audio, other still photographic images, or audio/visual material in any way; publicly performing any materials on the Website, commercializing any Website material; using this Website in any way that can be damaging to the Website, Changeworx, or Changeworx’s members or associates; using this Website to negatively impact any other users of this Website; or using this Website in any way that is against applicable laws or regulations. Some or all areas of this Website may be restricted, and Changeworx may further restrict access or change any of these policies by including new policies on this Website at Changeworx’s sole discretion. This Website is provided “as is” and makes no representations or warranties related to it, and nothing shall be interpreted as providing consultation or advice. Please note that comments or statements made by others that are included on our websites are not endorsements. Changeworx is not responsible for inadvertent errors on our websites.
In no event shall Changeworx or any of its members or associates be liable to you, either directly or indirectly, for anything arising out of your use of this Website, and by using this Website you indemnify the same from any and all liabilities arising out of your use of this Website. Should anything in these Terms be deemed not applicable, the rest shall still apply. These terms and conditions constitute the complete agreement for use of this Website. These Terms are governed by the laws of the United States of America, and the laws of the State of New York.
Changeworx collects your personal information for the purpose of processing orders and keeping potential supporters, clients, and buyers informed about our work. We do not sell customer information. If you have any particular concerns or questions related to privacy or our use of your information, please contact Jonathan directly at jgl (at) changeworx.com. Any changes to any of our policies will always be posted on our website in advance.
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